Determinants of Paser Health Workers Performance

A Structural Equation Model Analysis

Abstract

The objective of this study is to investigate the impact of work environment, work discipline, and work ethic on the performance of healthcare professionals at the Regional General Hospital in Kalimantan, as measured by Organizational Citizenship Behavior. The employed research methodology is a quantitative survey approach. The data was gathered through the distribution of a questionnaire to healthcare professionals employed at the Paser Regency Regional Hospital. To collect documents and distribute questionnaires to the 229 health workers who comprised the population of this research, descriptive statistical analysis methods, specifically SEM Amos analysis, were utilized. Work ethics, work environment, and work discipline have a positive and statistically significant impact on the OCB of health workers, according to the findings of this study. In addition, work discipline significantly and positively impacts the work environment and the performance of health workers. Work ethics, on the other hand, has a negligible but positive impact on the efficacy of health workers. The results of this study highlight the significance of enhancing work discipline, establishing a favorable work environment, and fortifying the work ethic of healthcare professionals to boost OCB and subsequently enhance performance. These factors are anticipated to be considered by hospital administration in an endeavor to enhance the quality of health services. The findings of this study have significant ramifications for hospital administration regarding enhancing the performance of healthcare personnel. It is recommended that they concentrate on enhancing work discipline, fostering a favorable work environment, and fortifying the work ethic of healthcare personnel.