Proposal of an Interrelation Model between the Components of Intellectual Capital in their Contribution to Value Creation

Abstract

The aim of this research is to shed light on the contradictions present in the literature regarding the relationship between the various components of intellectual capital (human, structural, relational) and value creation. Some authors argue that these contradictions are attributable to the failure of these studies to take account of the interrelationships between intellectual capital components. Yet this interrelationship is emphasized by several researchers as essential to value creation. Drawing on resource theory and socio-technical systems theory, we developed a conceptual model that takes this interrelationship into account. This model was then tested with 100 Moroccan companies. The results show that relational capital has a direct influence on value creation. Structural capital influences value creation through the mediation of relational capital. Finally, human capital influences value creation through the serial mediation of structural and relational capital.