Organizational Learning in the Post-COVID-19 Era

A Prerequisite for Stakeholder Satisfactions

Abstract

This research looks at organizational learning as determined by innovative teaching models (ITM), organizational climate (OC), and information dissemination in relation to stakeholder satisfaction in postsecondary institutions and how these variables engender stakeholder satisfaction in the post-COVID-19 period. The study used a quantitative methodology, gathering information from 528 respondents through a survey. With the aid of multiple regression analysis, the hypotheses were investigated, and the results show that organizational learning has a major impact on the durability of organizations. Also, innovative teaching methods typically improve stakeholders' satisfaction at the maturity stage by reducing administrative costs, ensuring that tasks are completed on schedule, increasing worker satisfaction, etcetera. Nevertheless, innovative teaching does not enhance performance, particularly in the initial phases of the innovation process, since it limits production and discourages analog and uninspired employee commitment to the organizational course. This work demonstrates the positive effects of innovative teaching models, organizational climate, and information dissemination as an internal stimulus on the various emotions of stakeholders, which has significant theoretical and managerial implications for future research.