Factors Influencing Working Relationships among Academic Staff in Ugandan Universities

Abstract

Workplace relationships are a must in any organizational setting, including universities. This is because the workplace comprises individuals who have to interact with each other while executing their duties and responsibilities. The kinds of work relationships that exist among academic staff may depend on a number of factors. This study explored the various factors affecting the working relationships among academic staff in Ugandan universities. The study employed a qualitative research approach. It reviewed current literature on working relationships among employees and tried to apply it to universities. Also, the study established four theories of workplace relationships: post-positivism, critical theory, social construction, and structuration. This study further highlighted twelve factors that impact working relationships among employees: trust, respect, collaboration, communication, varied interaction, diversity and inclusion, compassion and empathy, mindfulness, inter-relatedness, employee engagement, and leadership styles. The study recommended that universities in Uganda should monitor these factors and their impact on the quality of workplace relationships to maintain their competitive advantage. Short of that, they stand a high risk of losing out in their search for students, which may ultimately affect their enrollment.